Frequently Asked Questions
About Ship2Storage
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What is Ship2Storage?
Ship2Storage offers convenient door-to-door moving and storage services. Ship and store as few or as many boxes as you need. Use our website to print shipping labels, and we’ll handle the rest. Your items are stored in clean, secure warehouses until you're ready to have them returned.
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Who can benefit from Ship2Storage?
Anyone needing extra space or temporary storage during a move. Ideal for freeing up closets, offices, or garages, or storing items safely from disasters.
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What businesses can benefit?
Businesses looking to optimize space, store documents, inventory, or supplies. Trade show marketers, accountants, and retailers benefit from secure, climate-controlled storage with online item management.
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Customer Support
Contact us via our website or call 1-888-397-3537 (6:00 a.m.–6:00 p.m. PST, Monday–Friday). Email info@ship2storage.com
Services & Features
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Service Areas
We serve the entire Continental United States
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Pick-Up Options
You can arrange home pick-up or drop-off of items at a local Pack and Ship Store, UPS or FedEx
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Why Choose Ship2Storage Over Self-Storage?
Traditional self-storage requires effort, local access, and long-term contracts. Ship2Storage offers flexible, cost-effective storage and nationwide accessibility without the hassle.
Costs & Billing
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How much does it cost?
Pricing starts at $5.92/month for a small box. Rates depend on box size, weight, and contract length. See our pricing page for details
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Hidden Charges
No hidden fees. Costs include shipping to/from the warehouse and storage. Additional insurance and re-boxing fees may apply if needed.
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Billing Terms
Rent is charged monthly in advance. Contracts can be month-to-month or annually for a 20% discount
Using Ship2Storage
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How does it work?
1. Create an account online.
2. Pack your items securely.
3. Print shipping labels and arrange pick-up or drop-off.
4. Request box return when needed. -
Can I insure my items?
Yes, $50 insurance is included. Additional coverage up to $500 per box is available for a fee.
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How do I get my boxes back?
Log in to your account to request delivery to any location in the U.S.
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What if I don’t pay my bill?
Unpaid accounts are auctioned after four months of non-payment.
Packing Guidelines
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Box Requirements
Use durable, shipping-grade boxes. Avoid reused, flimsy, or oversized boxes to minimize damage risk. Pack smaller boxes to ensure safe transit
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Prohibited Items
No perishables, flammables, explosives, or items that degrade. Examples: gasoline, plants, food, or fireworks.
Storage Facility
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Safety
Our warehouses are secure, monitored, and inaccessible to the public. Only authorized staff handle items.
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Climate Control
Our warehouse is secure and climate-controlled.
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Pest Control
Monthly pest control ensures a clean facility. Avoid packing items that attract pests
Additional Information and Support
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Sign-Up Process
Register with your name, email, and a password. Use your account to manage shipments and payments.
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Payment Methods
We accept Visa, MasterCard, Discover, and American Express
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Customer Support
Contact us via our website or call 1-888-397-3537 (6:00 a.m.–6:00 p.m. PST, Monday–Friday). Email info@ship2storage.com